Accessibility Statement for Harrogate Health Hub

This is an accessibility statement from Harrogate District Hospital.

Measures to support accessibility.

Harrogate District Hospital takes the following measures to ensure accessibility of Harrogate Health Hub:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Include people with disabilities in our design personas on this platform

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Harrogate Health Hub is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Harrogate Health Hub. Please let us know if you encounter accessibility barriers on Harrogate Health Hub:

  • Please use the form below.

We try to respond to feedback within 5 Business Days.

Compatibility with browsers and assistive technology

Harrogate Health Hub is designed to be compatible with the following assistive technologies:

  • Windows + Firefox or Chrome: NVDA (Free reader)

  • Mac + Safari: Voiceover (Built-in reader)

  • Android + Chrome: Talkback (Built-in reader)

  • iOS + Safari: Voiceover (Built-in reader)

Harrogate Health Hub is not compatible with:

  • All versions of Internet Explorer

Technical specifications

Accessibility of Harrogate Health Hub relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives.

Despite our best efforts to ensure accessibility of Harrogate Health Hub , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Harrogate Health Hub:

  1. Audio Captions: Historical video does not have audio described captions because . We are working through he current content to bring it up to date.. Please use the audio transcript which is downloadable next to the video.

Assessment approach

Harrogate District Hospital assessed the accessibility of Harrogate Health Hub by a self evaluation approach.

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days, should you be dissatisfied with our response to you, you can contact the Patient Experience Team at https://www.hdft.nhs.uk/patients/patient-experience/

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Accessible Feedback